YOUR FIRST VISIT

What to Expect on Your First Visit…

If you’re a first-time guest to Vitality Unlimited Spa, you’ll quickly see that we take your comfort and well-being very seriously.  First, everything in our spa has a natural origin so we are proud to say that we don’t use or carry any products containing harmful chemicals.  On your first visit, you’ll be met by your therapist and given a tour of the Spa so that you see our facilities and can feel comfortable in your environment.  We will ask you to complete a brief health questionnaire that helps us better understand how we can serve you.  If you’re visiting us for multiple services, you’ll be asked to complete our profile form so that we can prepare your records accordingly.

Requirements

We accept clients of all ages.  Some services may require a parental release before services are rendered. We love children and we want you to relax.  Therefore, unless your child is receiving services, they will not be permitted in the spa unattended.

Please help us keep our sanctuary quiet – please use low voices and turn off cell phones.

Cancellation Policy

We accept cancellations up to 5 pm the day before your scheduled appointment.  Failure to cancel an appointment by this time will result in a $25 charge.  No shows are charged at full value.

Payments Accepted

Cash, Check, Visa, Master Card, and Discover.  Please Note:  There will be a $25 fee for returned checks.

Preparing for A Massage

Subject to copyrightsIn preparing for your massage, please note that you can undress to your comfort level. Your massage is performed in a private room where jewelry dishes and clothes hooks are provided for your belongings.  Our massage tables are covered in fresh cotton linens that will be used as privacy covering during your massage.   If you have anything particular that you would like the therapist to work on (i.e. back, neck or injury area) please notify them in advance.  If you’d be more comfortable with a male or female therapist, please let us know when scheduling your appointment.

Help Us Save The Environment

If you’re a pedicure client, please bring your own sandals, to help us save our planet and save $2 off your service on each visit.

Your complete satisfaction is our goal.  If there is anything we can do to improve your experience, please let us know.

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