POLICIES & PROCEDURES

REQUESTING AN APPOINTMENT

• A credit card number is required to request and hold your appointment. You may pay with a different method on the day of your service.
• For first-time clients, a credit card deposit of 50% of the scheduled service(s) total is required in order to schedule the appointment(s). The balance may be paid with a different method on the day of your service.
• After you submit your appointment request, it must be approved by our staff.
• You will receive a call to confirm this appointment once it is approved.

CANCELLATIONS

• We accept cancellations until noon on the day before your appointment.
• Failure to cancel by this time will result in a fee of 50% of the full value of the scheduled service(s).
• No-shows will be charged the full value of the scheduled service(s). Of course, there may be exceptions for emergencies. Please notify us as soon as possible.

SCHEDULING MULTIPLE SERVICES

• Please call us at 314.968.1808 to schedule multiple services.

PREGNANCY

• For the safety of mom and baby, not all services are available during pregnancy.
• Restrictions may apply, and some services may require written permission from your Physician.
• Please ask prior to making an appointment.

TEENS

• A parent or guardian must accompany guests under the age of 18 and may need to be present while they are receiving services.
• A waiver signed by the parent or guardian is required before services are provided.

CHILDREN

• Please keep in mind this is a shared space where clients come to relax.
• In order to ensure a safe, peaceful and tranquil environment for all our guests, please refrain from bringing young children into the spa.

NOISE

• Please help us keep our sanctuary quiet by turning off cell phones and using low voices.

Due to service provider availability, not all services may be available at all times.

Prices subject to change without notice.